No part of Ring’s security system therefore uses 5 GHz WiFi. Before you restart, make sure your WiFi is working and other devices in your home can connect to the WiFi network. Google – who purchased Nest in 2014 – now have a wide range of smart products on the market: from thermostats to smart hubs, and cameras to doorbells. According to the company, the problem affects Nest devices that were recently updated to version 5.1.3 of the smart thermostat software. The problems with the much-hyped thermostat, which allows users to monitor and adjust their thermostats on their smartphones (Google purchased Nest Labs for … Don't get a NEST! In its response to Android Police, Google has officially confirmed that only a small number of Nest thermostat users are experiencing an issue with its WiFi chip. Learn more about Google Nest Then the battery started failing and even after recharging it would last shorter a shorter periods and many times requiring new date and time resets too. On the thermostat go to Settings > Technical Info > Power . Introducing Google Nest. Will Nest Be IoT's First High-Profile Failure? You can even restart your WiFi router and wait a few minutes to connect the network. 2) instead of going with another Nest. In theory the new cable with a common wire would solve any problems… I have had the nest for 3 years and right after they switched to google the wifi quit working and after multiple resets nothing so using without. Google is very much aware that some Nest thermostats are suffering from a “w5 error” that prevents them from connecting to WiFi, according to Android Police. ... but Lee wonders if in doing so implementing IoT functionality will become so convenient as to make companies like Nest unnecessary. It’s complicated to set up and manage, with a lot of different devices that don’t work well together. All devices connected to your home network may interrupt a while. Google/Nest Devices that support 5 GHz WiFi. 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